Secure payments

Payment methods

Payment of the price of the Products and the relevant delivery costs may be made on MyEatness by credit card, PayPal, bank transfer, prepaid cards or cash on delivery (Italy only).

Credit Card

The following cards may be used for making purchases on the Site:

  • VISA/Visa Electron
  • MasterCard/Maestro
  • American Express
  • Aura
  • Discover

The Site does not store credit card numbers or credit card payments. No additional fee will be charged when making a payment by credit card.

PayPal

Once an order has been confirmed, you will be redirected to the PayPal website, where you can make payment from your account or use a card, including a prepaid card, or in any event in a manner accepted by PayPal and in accordance with its terms and conditions.

Bank Transfer

A bank transfer must be made within 3 days after the date of the order. If this is not done, the order will be cancelled. If a bank transfer is not made, you may be contacted by our Customer Service Department to clarify whether the cause of the failure to make payment is due to the fact that you do not wish to confirm the purchase or to other causes.

Beneficiary's Bank:

Eatness S.R.L

IBAN: IT69D0542472470000000051050
Bank: BANCA POPOLARE DI BARI – BIC: BPBAIT3B

The description of the transfer must include the date, the order number (which can be found in the confirmation e-mail), and the ordering party’s first name and last name (for example: "Order date 15/05/15, # 100010001, Mario RossI").

The transfer will be credited to the current account of the beneficiary (Eatness S.r.l.) no earlier than 2/3 working days after it is made.

COD

This payment method is only available for shipments made in Italy, and then only for orders not exceeding €516. Payment will be made on receipt of the Products, and may only be made in cash. In the case of COD shipments, the Customer is required to pay a contribution of €5 to the delivery charges.


Invoicing of orders

Where a purchase is made by a professional or a company, an invoice may be requested by ticking the appropriate box during the order process and entering the invoicing information, including Tax Code and/or VAT number. In such cases, the invoice will be sent to the address indicated by e-mail. The Customer is responsible for including correct invoicing information, and is expressly informed that if an invoice is not requested at the time of the order, it will no be possible to request one at a later date.

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